Question 1

What does Made-to-Order mean?

Accepted Answer

Each piece is carefully handcrafted just for you.  Items are only made once the order and payment are received.  We do not have a backstock of creations.  Production time for all orders, expect specialty items, is five days.

Question 2

How do I select my size?

Accepted Answer

The size selections are based on the customary Unites States measurements for size.
 
Step One: Have your body measurements taken.
Step Two: Verify your measurements before selecting a size.
Step Three: Using your body measurements as a guide, select your size from the size chart.
 
*Please Note: Items cannot be replaced due to sizing issues.
 
For items listed on the website, we do not customize to your specific measurements. You must select a size from the size chart. Please see the Size Chart page.

Question 3

What are pre-order selections?

Accepted Answer

Some items require specialty fabric. Leather garments are a specialty item and must be preordered. A 40% deposit is required to start the process of producing the item.
Once the deposit is paid, we will secure your fabric.
When the fabric is secured, you will receive a Production in Process Invoice. 50% of the balance due must be paid at this time. You can also select to pay the total amount due. Once production is complete, you will receive a final total due invoice. Once the invoice is paid, we will ship your item the next business day.
Pre-orders that have not received a "Production in Process" notice can be canceled by contacting us. The refund will be issued the following business day. Once production begins, deposits and partial payments are non-refundable.
Customized, wholesale, and personalized items can not be canceled or modified. These items are considered final sale and cannot be returned.

Question 4

What are fabric options?

Accepted Answer

Items on display are always available, but the fabric selection may not. For some items, there will be other fabric options available during your selection process.  We display different fabric options each week for some items.  
 
If there are no options given, the fabric on display is the only option available.

Question 5

Why is there a range in pricing?

Accepted Answer

You will notice that many items have a price range. The range is because we offer various options for many items. You can select the length you want for your sleeves, your skirt or dress, and your pants for some items.
 
There is an increase in price for some 2XL and larger items.   We sew up to size 5X.

Question 6

Can you make items that are not included in your product line?

Accepted Answer

Yes, we can make a special request, customized items. We specialize in special occasion and event attire. Go to the booking section and set an appointmet to discuss your special request.  You can also send us a meassage with a photograph and the date you need the garment, and we will send you a quote.

Question 7

Are all of your items made in Nigeria?

Accepted Answer

Yes, made in Nigeria by Nigerians.

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