FAQ

Each piece is carefully handcrafted just for you. Items are only made once the order and payment are received. We do not have a backstock of creations. Production time for all orders, expect specialty items, is five days.

Yes, we can make a special request, customized items. We specialize in special occasion and event attire. Go to the booking section and set an appointmet to discuss your special request. You can also send us a meassage with a photograph and the date you need the garment, and we will send you a quote.

Items on display are always available, but the fabric selection may not. For some items, there will be other fabric options available during your selection process. We display different fabric options each week for some items. If there are no options given, the fabric on display is the only option available.

You will notice that many items have a price range. The range is because we offer various options for many items. You can select the length you want for your sleeves, your skirt or dress, and your pants for some items. There is an increase in price for some 2XL and larger items. We sew up to size 5X.

Yes, made in Nigeria by Nigerians.

The size selections are based on the customary Unites States measurements for size. Step One: Have your body measurements taken. Step Two: Verify your measurements before selecting a size. Step Three: Using your body measurements as a guide, select your size from the size chart. *Please Note: Items cannot be replaced due to sizing issues. For items listed on the website, we do not customize to your specific measurements. You must select a size from the size chart. Please see the Size Chart page.

Some items require specialty fabric. Leather garments are a specialty item and must be preordered. A 40% deposit is required to start the process of producing the item. Once the deposit is paid, we will secure your fabric. When the fabric is secured, you will receive a Production in Process Invoice. 50% of the balance due must be paid at this time. You can also select to pay the total amount due. Once production is complete, you will receive a final total due invoice. Once the invoice is paid, we will ship your item the next business day. Pre-orders that have not received a "Production in Process" notice can be canceled by contacting us. The refund will be issued the following business day. Once production begins, deposits and partial payments are non-refundable. Customized, wholesale, and personalized items can not be canceled or modified. These items are considered final sale and cannot be returned.

You can use one of our third-party options to make payments on an item. Click on the link on the payment section, and create an account. Follow the instructions to complete your transactions. Production on your item cannot begin until the full payment is received. This option is available for our specialty fabric items. We will start to make the specialty item once we receive 40% of the total cost.

We accept all forms of payment through Pay Pal or Paystack. American customers must submit payment through PayPal. You do not need a Pay Pal account to submit your payment. Nigerian customers can only submit payments through Paystack.

You can purchase up to five items of the same style. Selections of more than five or are considered wholesale purchases. You will need to go to our wholesale section and submit a request. A respresentative from the wholesale department will contact you during our business hours. *Please note: We are six hours ahead of Central Standard time, and our business hours are 9:00 am-5:00 pm. We are closed on the weekend and holidays.

Sales tax will be added based on the shipping zip code you enter.

Yes, we do offer expedited shipping for an additional fee. Following the five days of production, we can ship your item to you before the 3rd or the 17th. The cost to ship an item before the 3rd or the 17th is an additional $38 for up to 4 lbs. If the item is more than 4lbs., we will send you notice of the shipping cost.

The production time for all garments is 5 business days. *Please Note - We ship items to the United States twice a month: on the 3rd and 17th. If the 3rd or the 17th is a Saturday, Sunday, or Holiday, we ship the items the next regular business day. Your order must be placed five days before the 3rd or 17th to meet the shipping deadline. Once the item is shipped, allow 14-20 days for arrival. Once your item(s) arrives in the United States, we use the United States Postal Service, and you will receive a tracking number.

Orders cancelled 24 hours after submission can receive a 100% refund. Orders withdrawn 25-48 hours after submitting will incur a 30% service fee which will be deducted before a refund is issued. The refunds will be issued the following business day. No refund is issued for items cancelled after 48 hours. Pre-orders that have not received a "Production in Process" notice can be cancelled by contacting us. The refunds will be issued the following business day. **Customized, wholesale, and personalized items can not be cancelled or modified. These items are considered final sale and cannot be returned.

We offer a 100% refund for items damaged during shipping. We inspect all items once they arrive in the United States. If the item was damaged, we will notify you that the item was damaged and it will not be shipped. We will issue you a full refund immediately. You can also select to have another item shipped to you.

If your item arrives in the United States damaged, we will issues you a refund immediately. Refunds will be issued the following business day for orders cancelled within the first 24-48 hours. She the cancellation policy for the amount refunded.